60 Day “No Hassle” Returns

Return all new, unused, non-assembled, and resalable items in their original packaging for a full refund (minus actual shipping cost we incurred) within 60 days from date of purchase.

No Restocking Fee

Yes seriously, none.

Outside the Continental U.S. Orders

We do not ship items directly outside of the Continental U.S.

DELIVERY INSPECTION

Over 99% of deliveries have no external or internal damage and are signed for without a problem. For your protection, we ask that you please inspect your packages upon receipt.

IMPORTANT- You have 48 hours to call us to report delivery damage. You must also note any damages on the Bill of Lading from the shipper.

If you authorize the freight company to leave freight without a signature, Grillscapes.com cannot be held liable for any damages or missing pieces. Leaving a note is the same as signing for your products in good condition.

Questions or concerns? Contact us Here we will be glad to help.

DELTA HEAT GRILL WARRANTY

LIMITED LIFETIME WARRANTY: Delta Heat warrants the stainless-steel main burners, and fabricated stainless-steel housing, to be free from defects in materials and workmanship under normal residential use for the lifetime of the product. This warranty excludes discoloration, surface scratches, weather and atmospheric related staining, and minor surface rust and oxidation which are normal conditions and are to be expected with any outdoor product. The actual part will be repaired or replaced, free of charge, with the owner paying for all other costs including labor, shipping, and handling.

FIFTEEN YEAR LIMITED WARRANTY:  Delta Heat warrants the stainless-steel grates to be free from defects in materials and workmanship under normal residential use for fifteen years from the original date of purchase. The actual part will be repaired or replaced, free of charge, with the owner paying for all other costs, including labor, installation, shipping, and handling charges.

FIVE YEAR LIMITED WARRANTY:  Delta Heat warrants the briquette trays and gas valves to be free from defects in materials and workmanship under normal residential use for a period of five years from the original date of purchase. The actual part will be repaired or replaced, free of charge, with the owner paying for all other costs including labor, installation, shipping, and handling charges.

TWO YEAR LIMITED WARRANTY:  Delta Heat warrants all other grill components to be free from defects in materials and workmanship under normal residential use for a period of two years from the original date of purchase. The actual part will be repaired or replaced, free of charge, with the owner paying for all other costs including labor, installation, shipping, and handling charges.

ONE-YEAR FULL WARRANTY:  Delta Heat warrants the outdoor gas grill and all of its component parts to be free from defects in materials and workmanship under normal residential use for a period of one year from the original date of purchase. Delta Heat will repair or replace parts found to be defective at no cost the original purchaser. Warranty service must be performed by a Delta Heat authorized representative during normal business hours.

NINETY (90) DAY RESIDENTIAL PLUS WARRANTY:  This warranty applies to applications where use of the product extends beyond normal residential use such as bed and breakfast inn, private clubs, multi-dwelling condos and apartments. The actual part will be repaired or replaced, free of charge, with the owner paying for all other costs including labor, installation, shipping, and handling charges. This warranty excludes all commercial locations such as restaurants and food service locations.

Read Full Delta Heat Warranty Here