Sunset West Milano Charcoal Grey Rope Wrapped Ottoman With Sunbrella Cushion In Echo Ash - 4101-OTTModel # 4101-OTT by Sunset West
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SHIPPING TIME MAY VARY
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*Due to the nature of photography, lighting and screen settings, products may appear different in person than what is pictured. Please call, email or chat and we can confirm the color/finish.
60 Day “No Hassle” Returns
Return all new, unused, non-assembled, and resalable items in their original packaging for a full refund (minus actual shipping cost we incurred) within 60 days from date of purchase.
No Restocking Fee
Yes seriously, none.
Outside the Continental U.S. Orders
We do not ship items directly outside of the Continental U.S.
Over 99% of deliveries have no external or internal damage and are signed for without a problem. For your protection, we ask that you please inspect your packages upon receipt.
IMPORTANT- You have 48 hours to call us to report delivery damage. You must also note any damages on the Bill of Lading from the shipper.
If you authorize the freight company to leave freight without a signature, Grillscapes.com cannot be held liable for any damages or missing pieces. Leaving a note is the same as signing for your products in good condition.
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Sunset West Warranty
Sunset West products have been designed to provide aesthetically pleasing looks, comfort, and durability in an outdoor environment. Only the highest quality materials are used in Sunset West products. If a product is received or becomes defective, a Warranty Request form needs to be completed by the selling party. This form is available upon request from Sunset West. Products that are defective will be repaired or replaced at our discretion during the warranty period at no charge. This is a limited warranty.